Reported Cases

This is a list of all reported cases of Net Neutrality violations by our users. Please note that we do not validate the accuracy of these reports before they are published on this list, but rather rely on confirmations and supporting evidence offered by users. If you are subjected to one of the listed restrictions, please confirm it. Cases that are not considered violations of Net Neutrality under our guidelines will be removed or not be validated.

Status country operator contract resource type fixed / wireless confirmations
Verified Austria Drei Hutchinson all Spotify Zero-Rating Zero Rating Mobile 1
Need more info France Orange Fibre Play TCP 25 port blocked Blocking Fixed 2
Need more info Portugal NOS WTF Unlimited data is offered only to certain apps Zero Rating Mobile 1
Need more info Poland NOS 4play Dns block and router provided don't allow change of dns Blocking Fixed 1
Verified Switzerland Swisscom Swisscom TV, Vivo, NATEL Infinity Zero-rated mobile TV Zero Rating Mobile 1
Verified Germany E-Plus WhatsApp SIM: Free usage of WhatsApp after data limit is reached. https://www.eplus.de/whatsapp?var=a WhatsApp Zero Rating Mobile 1
Need more info Germany Unitymedia NRW #5564889011, Service Location "Ardeystr. 148, DE-58453 Witten" Provider throttles connections to german "Freifunk" uplink servers. Throttling Fixed 1
Need more info Switzerland Cablecom Horizon Start Youtube and Netflix are both throttled. Throttling Fixed 1
Need more info Germany Deutsche Telekom DSL, 16Mbps(down)/2,5Mpbs(up) www.videolan.org is not reachable via IPv6, but it should be, because other ISP can Other Fixed 1
Need more info Austria A1 Telekom Austria everyone Blocking of some torrent-Sites e.g. Pirate Bay,.. Blocking Fixed 1
Need more info Germany Telekom Meagenta Zuhause L Server of Hoster Hetzner are very slow accessible Throttling Fixed 1
New Austria A1 A1 Kombi with A1 Glasfaser Power no IPv6 is offered for any of the private customers, only for business customers. effect is that ipv6 only services cannot be used. Other Fixed 1
Need more info France Free 50 GByte per Month unlimited flat contract No YouTube etc. Every multimedia acces is unaccessible Throttling Mobile 2
Need more info Germany Vodafone Kabel Internet & Phone 100 Torrent Throttling Fixed 1
Need more info Germany T-Mobile Spotify Flatrate Spotify Specialised Service Mobile 0
Verified Germany Deutsche Telekom VDSL50 Deutsche Telekom blocks Whatsapp messages. Example: Yesterday, I was connected per WLAN with Telekom, and a client sent me a Whatsapp 8:24 o clock, which I received 9:10 o clock. Moreover, Telekom makes phone calls via Whatsapp or Skype practically impossible (extremely distorted voice quality) Blocking Fixed 1
Verified Lithuania Tele2 Deezer Package Deezer Zero-Rated Zero Rating Mobile 0
Verified Lithuania Bite Sumanus (Clever) Zero-Rating of Facebook and other selectd websites Zero Rating Mobile 0
Verified France Bouygues Telecom Série limitée B&YOU 20Go All 3G traffic routed to a proxy, impossible to bypass, making a map impossible to load in a game Other Mobile 0
Verified Hungary Vodafone RED smartphone plans Tethering is prohibited on RED smartphone tariffs Blocking Mobile 0
Verified France sosh Livebox Jet Fibre + Forfait Sosh Deezer Other Mobile 0
Verified Belgium Mobistar Abonnements Dauphin/Dolfijn 12, 15 and 20 Twitter and Facebook are zero-rated Zero Rating Mobile 0
Verified Germany Deutsche Telekom MagentaMobil Friends Zero rating for Spotify traffic. Zero Rating Mobile 3
Need more info Germany Vodaphone Homespot-Service WLAN-Service does not allow ssh connections nor https-pages Blocking Mobile 0
Verified Germany 1&1 1&1 Doppel-Flat 50.000 Slow video streaming (YouTube, Apple TV videos, etc.) and general downloads Throttling Fixed 1
Verified Sweden Tre All mobile subscriptions Streaming music from certain music streaming services (Spotify, Tidal, Deezer) up to 70 GB per month is free and does not decrease the regular data volume. Zero Rating Mobile 1
Verified Netherlands Ziggo (UPC) Cable plain customer Port 25 (SMTP) is blocked both incoming (preventing the use of domains to receive mail on other that providers) as well as outgoing only through the providers mail servers. Blocking Fixed 0
Verified Germany Congstar Messaging Option p2p, messaging apps where text messages can not be distinguished from other media data Zero Rating Mobile 0
Need more info France SFR ADSL2+ Twitch Throttling Fixed 0
Need more info France Orange contrat livebox zen VDSL+ 30 mo dl - 7 mo upload limitation s'effectue tous les jours à partir de 16H et ce jusqu'a environ 1H du matin, sur plusieurs plateformes, twitch, league of legent rockstar game Throttling Fixed 0
Need more info Germany Unity Media 2Play Plus 120 (Kabelanschluss) Blocage P2P Blocking Fixed 0
Verified Switzerland Sunrise MTV mobile Freedom world Zero-rating of WhatsApp data volume Zero Rating Mobile 0
Need more info Switzerland Swisscom Interconnect Traffic degradation towards Swisscom AS3303, caused by illicit rate limiting Throttling Fixed 0
Need more info France SFR Connexion internet Blocage de Pirate Bay sur tout leur réseau, et du P2P sur leurs service de Wifi clients. Blocking Fixed 1
Need more info France Orange Fibre Jet 1Go Twitch.tv Throttling Fixed 10
Verified Sweden Telia Telia Mobil Komplett and Telia Mobil Dela Using certain social networks services (Facebook, Instagram, Messenger, WhatsApp, Twitter, Kik) is free and does not decrease the regular data volume. Zero Rating Mobile 0
Need more info Netherlands T-Mobile Business Access through SSH is impossible. (secure connections). Blocking Mobile 0
Verified Sweden Telia additional package Zero-Rating of Spotify, Storytel and a list of radio stations Zero Rating Mobile 0
New France Orange ADSL LiveBox Zen Les pages ne s'affichent pas sur Orfox : la page charge mais l'écran reste blanc. (tablette connectée en wi-fi) Other Fixed 0
New Germany congstar GmbH Prepaid VoIP calls are not allowed by contract and get scrambled. Other Mobile 1
New United Kingdom Virgin Media virgin media M broadband plan throttling if downloading too much Throttling Fixed 0
New Spain Movistar Fusion Pinchado y bloqueado en algunos momentos Throttling Mobile 0
New France Sosh Orange https://boutique.orange.fr/internet/offres-fibre-adsl-vdsl Speed difference between offers Prioritisation Fixed 0
New Spain Movistar - Telefonica ADSL / Fibra / Móvil Movistar - Telefónica is throrling Netflix. Main reasons are: 0- Movistar telefónica is at the same time ISP and content provider.1- Netflix is a direct competitor to Movistar's IPTV service 'Movistar+', so there is a clear conflict of interests. 2- Movistar takes advantage of its strong central position in the market to demand Netflix a payment for the use of it's network. Therefore, Netflix has been able to come to an agreement with all the other ISPs in Spain to distribute its contents with reasonable speed but not with Movistar - Telefónica. More info: https://ispspeedindex.netflix.com/country/spain/ (up to 25% throttling) http://blogs.elconfidencial.com/tecnologia/homepage/2015-12-14/la-guerra-entre-movistar-y-netflix-o-como-pisotear-la-neutralidad-de-la-red_1119774/ Throttling Fixed 0
New Spain Orange Tarifa Colibri Facebook and Twitter up to 10GB per month is free and does not decrease regular data volume. Zero Rating Mobile 0
New Spain Tuenti Tarifa móvil de Tuenti Tuenti offers unlimited VOIP calls using their app "VozDigital" not consuming your montly data cap. Zero Rating Mobile 0
New Spain Orange Orange Deezer Premium+ Deezer traffic is zero rated up to 1Gb Zero Rating Mobile 0
New Belgium BASE Special offer Zero Rating: special temporary offer for the streaming of Youtube, Spotify and Deezer, which are not counted in the Internet subscription. Zero Rating Mobile 0
New Belgium Orange Dauphin Facebook and Twitter are zero rated. Everything else are rated and counted in the data plan. Zero Rating Mobile 0
New Portugal NOS WTF NOS WTF Zero Rating Zero Rating Mobile 0
New Portugal Vodafone Yorn Vodafone Yorn Zero Rating Zero Rating Mobile 0
New Italy Vodafone Social Summer With this offer you can get 3 giga extra to use only on social networks (Facebook, Twitter, Instagram, Snapchat, LinkedIn, Pinterest and Tumblr) Zero Rating Mobile 0
New Portugal MEO MOCHE Master Facebook, Instagram, Facebook Messenger, Snapchat, Whatsapp, Skype, Viber, Facetime, Imessage, BBM, Vine and MEO Cloud (the operator's own cloud service) are offered with a 15Gb/Mo cap, despising the fact the contract has a monthly cap of 5Gb, making it a defacto zero rating case Zero Rating Mobile 0
New Italy Tim Timmusic Timmusic costs 7.99 and if you listen timmusic your trafic won't be count. Zero Rating Mobile 0
New Spain freedompop All Zero-rating for Whatsapp Zero Rating Mobile 0
New Portugal Vodafone Yorn-X All other internet services besides a few (Facebook, Whatsapp, etc) are data-capped, whereas the other ones are not Zero Rating Mobile 0
New Spain Jazztel Optical Fiber 20MB Jazztel blocks their routers by lock down firmwares. Blocking Fixed 0
New Sweden Telia Telia Mobil Komplett No data metering on 6 social networking sites. Zero Rating Mobile 0
New Belgium Proximus Proximus confort pack Adresse IP fournie n'est pas publique mais privée. Blocking Mobile 0
New Bulgaria Telenor 3500MB Unmetered facebook / WhatsApp access Zero Rating Mobile 0
New Czech Republic O2 Tarifs: FREE CZ 1,5 GB, FREE Evropa, FREE EU Zero rating for streaming Spotify for chosen tarifs' users. Zero Rating Mobile 0